Privacy Policy

We collect personal information that you voluntarily provide when you fill out our contact form, including:

• Name
• Email address
• Company or show name (optional)
• Message content

We do not collect sensitive personal information, financial data, government identification numbers, or any information from minors under the age of 18.

We may also automatically collect certain technical information when you visit our Site, including IP address, browser type, operating system, referring URLs, and pages viewed, through standard server logs and analytics tools.

We use the information you provide to:

• Respond to your inquiry and communicate with you
• Send you a confirmation of receipt of your message
• Evaluate potential business relationships
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for collecting and processing your personal information is as follows:

• Legitimate interests: Responding to your inquiry and evaluating potential business relationships.
• Consent: Where you have provided explicit consent by submitting our contact form.
• Legal obligation: Where processing is necessary to comply with applicable law.

We may share your information with the following third-party service providers who assist us in operating our Site and communicating with you:

• Resend— our email delivery provider, used to send and receive messages submitted through our contact form. Resend processes your name and email address on our behalf. You can review Resend's privacy policy at resend.com/privacy.
• Vercel — our website hosting provider. Vercel may process technical data such as IP addresses through server logs.

We may also disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Mainsail, our clients, or others.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Inquiry data is generally retained for up to three (3) years, after which it is securely deleted.

If you are located in the EEA or United Kingdom, you have the following rights:

• Right to access — request a copy of the personal data we hold about you.
• Right to rectification — request correction of inaccurate or incomplete data.
• Right to erasure — request deletion of your personal data.
• Right to restriction — request that we restrict processing of your data.
• Right to data portability — request transfer of your data in a machine-readable format.
• Right to object — object to processing based on legitimate interests.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

You also have the right to lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at info@mainsail.media.

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with the following rights:

• Right to Know — the categories and specific pieces of personal information we have collected about you, the purposes for collection, and the categories of third parties with whom we share it.
• Right to Delete — request deletion of personal information we have collected, subject to certain exceptions.
• Right to Correct — request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing — we do not sell or share your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination — we will not discriminate against you for exercising your privacy rights.

To submit a request, contact us at info@mainsail.media. We will respond within 45 days as required by law.

Categories of personal information collected in the past 12 months:

• Identifiers (name, email address)
• Commercial information (company or show name)
• Internet or other electronic network activity (IP address, browser type)

We do not sell personal information and have not done so in the past 12 months.

We do not sell or share your personal information for targeted advertising purposes. However, if you wish to request that we do not use your personal information for any commercial purpose, or if you would like to exercise any of your privacy rights, you may contact us at info@mainsail.mediawith the subject line "Privacy Request." We will respond to all verified requests within 45 days.

Our Site does not currently use cookies for advertising or tracking purposes. We may use essential technical cookies or server logs to maintain site functionality and security. If this changes, we will update this policy and, where required, obtain your consent.

Global Privacy Control (GPC): We recognize and honor the Global Privacy Control signal. If your browser or device transmits a GPC signal when you visit our Site, we will treat that signal as a valid request to opt out of the sale or sharing of your personal information, to the extent required by applicable law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Your information may be processed and stored in the United States. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in a country that may not have the same data protection laws as your country of residence. Where required, we implement appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@mainsail.media and we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Mainsail, LLC
Email: info@mainsail.media